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Contact Us

Whether it's a question about your mortgage, interest in a new account, or a comment about this web site, the door is always open.

Below you'll find a comprehensive list of phone numbers and email addresses. Our customer care experts are standing by to answer any questions, and help you find what you need, fast.

Financial Services
New Home Loans Information

Purchase
Call Us: 1.800.845.0058

Home Equity
Call Us: 1.800.556.9568

Refinance
Call Us: 1.800.556.9568

Our loan experts are available:
Mon-Fri: 7 a.m. – 10 p.m. CT
Sat. & Sun. 8 a.m. – 7 p.m. CT

Current Home Loans and Account Information

Call Us: 1.800.669.6607

Deposit Account Servicing

Checking and Savings: 1.800.432.1000

CDs and IRAs: 1.888.827.1812


(Mon. - Fri., 7 a.m. - 10 p.m. Local Time,
 Sat. - Sun. 8 a.m. - 5 p.m. Local Time)
(Mon. - Fri. 8 a.m. - 9 p.m. ET,
 Sat. 8 a.m. - 8 p.m. ET)

Access your deposit accounts online (24 hours a day, 7 days a week) at www.bankofamerica.com.
Insurance
Banc of America Insurance Services
Offers homeowners, condo, home warranty, automobile, term life, disability income and health insurance

For Insurance Quotes
1.800.262.4240
(Our insurance agents are available Mon. - Fri., 8 a.m. - 5 p.m. PST)

Existing Banc of America Insurance Services customers
Please refer to the Customer Service phone number and hours of operation listed on your policy declarations page.

Private Mortgage Insurance (PMI) or Lender Placed Insurance purchased on your behalf:
1.800.669.6607
Email Customer Service by logging in at www.bankofamerica.com/cwcustomers and under Message Center, select "Send Comments".
Website
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The opportunities you deserve, the privacy you expect
We want you to know that information given to us is safe, secure and used in a responsible manner. Read our privacy policy to learn how we protect and use your personal information when and after you obtain financial products or services from us.
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Your protection is our priority
Learn more about the extensive administrative, technical and physical safeguards and quality controls we have implemented to protect your sensitive personal information.
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