Countrywide’s Assistance to Borrowers
As America’s #1 Home Loan Lender^*, Countrywide continuously seeks ways to work with borrowers and housing industry professionals to support activities that champion the benefits of home ownership and retention.

There is no need for borrowers to allow fear, shame, or stress stand in the way of preserving their home ownership. Countrywide wants to help. Borrowers facing foreclosure can contact our Home Retention Division at 1-800-669-6650. If you prefer working with a group you’re more familiar with, Countrywide has teamed with a number of leading housing partners to offer home preservation counseling:

• Neighborhood Assistance Corporation of America (NACA)
  Countrywide’s joint initiative with the Neighborhood Assistance Corporation of America (NACA) helps Countrywide borrowers preserve homeownership. It combines Countrywide’s home preservation options with NACA’s comprehensive Home Save approach, which includes individual counseling and the development of a documented affordability budget. This fee-for-service program enables Countrywide to work with NACA to develop extremely effective home retention plans for our borrowers. If you seek assistance and want to participate in NACA’s Home Save Program, please complete the Mortgage Questionnaire on the link below. This provides NACA with the basic information about your mortgage(s) and your financial situation. NACA may be able to assist you through refinancing or working with your lender.
  www.naca.com

• NeighborWorks America Center for Foreclosure Solutions
  The NeighborWorks Center for Foreclosure Solutions was created to preserve home ownership in the face of rising foreclosure rates. Countrywide is a founding member of the national partnership of lenders that launched the Center. In cities and states with high rates of foreclosure, the Center works with local leaders to create sustainable foreclosure intervention programs.
  www.nw.org

• Homeownership Preservation Foundation (HPF)
  The Homeownership Preservation Foundation, a national nonprofit organization, creates partnerships with local governments, other nonprofits, and lenders to help families overcome obstacles that could result in the loss of their homes. Countrywide is a strong supporter of their foreclosure prevention hotline at 1-888-995-HOPE, which is the cornerstone of their assistance.
  www.995hope.org

• ACORN Housing
  ACORN Housing, a national nonprofit, provides free housing counseling to low- and moderate-income homebuyers. In a special project to help Katrina victims, Countrywide worked with ACORN Housing to help identify solutions for those customers who lost their home. Countrywide supports their Home Equity Loss Prevention (HELP) Hotline at 1-888-409-3557.
  www.acorn.org

• Home Ownership Mortgage Education Program (H.O.M.E.)
  Countrywide’s Home Ownership Mortgage Education Program dispels misperceptions about buying a home and provides credible information that encourages home ownership. The H.O.M.E. curricula is available in both English and Spanish.
  www.HomeByCountrywide.com, www.MiHogarCountrywide.com

• National Foundation for Credit Counseling (NFCC)
  The National Foundation for Credit Counseling is comprised of over 100 nonprofit, community-based agencies with more than 900 local offices throughout the country. Countrywide sponsors special training for counselors within NFCC’s affiliate, to teach the best practices identified for foreclosure prevention and loss mitigation counseling.
  www.nfcc.org

Countrywide is committed to helping individuals and families achieve and preserve the dream of homeownership. Please contact any of the partners above or reach out to Countrywide’s Home Retention Division at 1-800-669-6650 today.


^* Countrywide Home Loans is a division of Countrywide Bank, FSB -- a member of the Countrywide^® family: America's #1 home loan lender (as ranked for 2007 by Inside Mortgage Finance, Jan. 25, 2008, © 2008).